I do a lot of bitching about life here, dear Reader. Frankly, it’s quite easy to rant about the zombie-like freakwads that seem to make up most of Tokyo’s populace.
But today, an uncharacteristic bit of praise.
My internets have been giving me some trouble recently. Today, the connection was so slow that webpages simply refused to load. So I called my ISP’s tech support, with the following results. (Anyone who’s dealt with tech support in your home country, feel free to compare.)
-After selecting the appropriate category from the automated recording, my phone call was picked up by a live operator on the third ring
-The operator ran a few diagnostics and determined it would take a technician to repair the problem
-A technician was at my door in less than two hours
-Said technician was already aware of my problem, and telling me how he could fix it while still walking inside my house
-My connection was up and running in about 15 minutes
-Total cost to me: nothing whatsoever
People of Tokyo, you’re on your way to redeeming yourselves.
As a counterpoint to this anecdote, however, I had earlier run into a guy that, at 9:30 am, was so drunk as he stumbled out of a 24-hour karaoke bar that he was being literally propped up by one of the bar’s employees, lurching madly down the street and crying out “Do you know me?!” in English upon seeing me, and then suddenly rolling his r’s and threatening to kick the ass of some random passerby.
This place is weird.
Nice tech support, though.